Shipping Policy
1. Order Processing
Processing: 1‑3 business days.
2. Shipping Destinations & Carriers
Contiguous US only. Carriers:
-
Foldable screens (larger items): Freight carriers (LTL)
-
Wall‑mounted folding tables: USPS, UPS, FedEx, or freight depending on size
3. Shipping Costs & Delivery Times
-
Costs: Calculated at checkout. Free shipping on qualifying orders.
-
Times: 5‑10 business days. Estimates, not guarantees.
4. Freight Delivery Process (Larger Items)
-
Carrier will contact you to schedule a 4‑hour delivery window.
-
Standard delivery is curbside or threshold – driver will not bring inside.
-
Inspect before driver leaves – note any visible damage on delivery receipt.
5. White Glove Delivery
Available for larger items at additional fee. Includes delivery to room of choice, unpacking, and packaging removal.
6. Packaging
-
Foldable screens: Boxed with corner protectors, foam padding.
-
Wall‑mounted folding tables: Boxed with hardware; 16 CFR 1303 compliance labels visible.
7. Damage Claims
-
Visible damage: Noted on delivery receipt – contact us immediately.
-
Concealed damage: Contact us within 48 hours with photos of damage and packaging. Keep all packaging.
8. Order Changes
Cancel/modify within 24 hours. Orders shipped cannot be canceled.